Tag: CRM

“Featured contents” function design for instant messaging apps

Recently I studied IM Bots, but unfortunately every time that I experienced them on a Facebook Messenger I felt unsatisfied. Bots and AI are for sure the personal assistants of the future, but we must wait for their evolution and

Posted in Product Management, Projects Tagged with: , , , , , , , , , , ,

Chatbots are contents, not conversations

After my first post about Facebook Messenger Bots, I continued my research because I understand the importance of Chatbots and Instant Messaging apps. Following a transcription of the presentation that I published on Slideshare. The assumptions from where I started

Posted in Interaction Design, Opinion, Product Management, Projects Tagged with: , , , , , , , , , , , , , , , ,